Absent Admins

10 days ago someone used the delete account exploit on me during a duel to drop my elo to 0, since then I have PM'd the admins and also sent an email about it. I am still waiting on a reply of any description. I understand that a small group of people manage this game and would be busy maintaining / improving things most of the time, but if you are a paying customer you should at least get a reply saying they are looking into it in a 10 day time span. It gives the impression that you are being ignored especially when the admins have been online since you submitted your issue.

Elo restored to 1000. Sorry for the delay, we were investigating the exploit.
Locked.